Privacy Policy

* The Japanese version is the authoritative version, and this English translation (machine translation) is intended for reference purposes only. Should any discrepancies or doubts arise between the two versions, the Japanese version will prevail.

Personal Information Protection Policy

Smartround Inc. (hereinafter referred to as the "Company") will promote the protection of personal information by establishing the following personal information protection policy, building a system for protecting personal information, and ensuring that all employees are aware of the importance of protecting personal information and their efforts to protect it.

Management of personal information

In order to keep your personal information accurate and up-to-date, and to prevent unauthorized access, loss, damage, falsification, or leakage of your personal information, we will take necessary measures such as maintaining a security system, developing a management system, and thoroughly educating our employees, and will implement safety measures to strictly manage your personal information.

Purpose of use of personal information

Our services may ask you to register your name, e-mail address, and other personal information when you make an inquiry, but we will not use this information for any purpose other than the one for which it was provided.

Personal information received from customers will be used to send e-mails and materials as a means of contacting the Company and providing business information and answers to questions.

Prohibition of disclosure and provision of personal information to third parties

We will appropriately manage the personal information we receive from our customers and will not disclose it to any third party except in the following cases.

  • When there is consent from the customer
  • When disclosing information to a company to which the Company outsources operations in order to provide services requested by the customer
  • When the customer is already using smartround as an administrator and a company or organization to which the customer belongs needs to know who its administrator is
  • When disclosure is required by law.

Security measures for personal information

We take all possible measures for security to ensure the accuracy and safety of personal information.

Inquiry of the person

If a customer wishes to inquire about, correct, or delete his/her own personal information, we will respond to the request after confirming the customer's identity.

Compliance with and review of laws, regulations, and standards

In addition to complying with Japanese laws and regulations and other standards applicable to personal information held by the Company, the Company will review and improve the contents of this policy as appropriate.

Contact Us

If you have any questions about our handling of personal information, please contact us at the following address.

Smartround Inc.

[Enacted on June 6, 2019]

[Revised on August 10, 2022]











  • お客さまの同意がある場合
  • お客さまが希望されるサービスを行なうために当社が業務を委託する業者に対して開示する場合
  • 既にお客さまが管理者としてsmartroundをご利用中の場合において、お客さまの所属する企業・団体が自身の管理者を把握する必要がある場合
  • 法令に基づき開示することが必要である場合